We Want You to Find the Perfect Fit!
We understand that finding the right fit can take a little time. Whether you’re after something tighter, looser, or just a different style, our return and exchange policy is designed to ensure you’re completely happy with your choice.
30-Day Return Policy
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Original Condition: Please return items that are unwashed, unworn, and in their original condition, with tags still attached and in the original plastic packaging.
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Return Period: We can only accept returns sent within 30 days. If items (or their packaging) aren’t in original condition, we may have to reject the return.
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Direct Purchases Only: Returns are accepted only for items purchased directly from Afitne. Unfortunately, we can’t process returns from third-party retailers.
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Shipping Costs: You’ll be responsible for the cost of return shipping, as we don’t offer Freight To Collect (FTC) service.
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Refund Method: Refunds will be issued to the original payment method you used, whether that’s a credit card or PayPal.
How to Start Your Return Process
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Email Us: Reach out to us at info@afitne.com with your order number and the reason for your return.
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Response Time: We’ll respond within 2 business days with the nearest return shipping address.
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Follow Our Steps: Be sure to follow the instructions we send you for packaging your return. This helps everything go smoothly!
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Shipping Responsibility: You’re responsible for any shipping costs, customs, taxes, and other fees associated with returning your item.
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Tracking: We recommend using a shipping method that includes tracking. This way, you can have peace of mind while your return makes its way back to us!
Return Processing
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Once we receive your return, please allow 2-3 business days for processing. We’ll refund the merchandise price, including any taxes you were charged.
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Depending on your bank, it may take up to two billing cycles for the credit to appear on your statement.
Exchange Policy
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Currently, we don’t offer exchanges through our site. If you’d like a different item, please place a new order!